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The Company At the moment we presently have servers hosted all over the United States of America in different state-of-the-art datacenters and to suit your needs as best as possible, servers will also be hosted in Europe as well in the near future. Our Staff Our staff is extremely qualified in the field of networking and software developing and are also certified in the most widely known and wanted certifications such as CISCO, Red hat and more. Our Goals and Customer Dedication Not to mention our normal response rate is no further than six hours, being the maximum time of our replies. In addition to all of this we also provide phone support to all of our business companies and also to any of those clients that request it for urgent emergencies that they might encounter. Being that there has been a high level of abuse non-emergency calls, we regret to inform you that being a highly professional company this service has been provided "emergency use only". Being that our number one priority is to help you the customer, we also phone up customers in certain cases that might be in-need of our expertise via telephone so that they may fully understand their support ticket created in our ticket system so we may communicate and solve the problems together via telephone, Skype or VoIP. |
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